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Support Request Form

 
 

Please provide accurate and complete information to ensure that you receive an accurate and complete resolution in the shortest period of time. Response time is usually within one business day.

LandWare Support hours: Mon-Thu: 9am-5pm EDT, Fri: 9am-3pm EDT

Solutions to Top Issues

1. During installation on Windows Vista, I receive the message "Register Server Error: <file>".

2. The Pocket Quicken installer reports that it can not find QW.EXE or the Quicken directory.

3. I am using Macintosh Quicken 2003 or later and receive an error #7 or #135
   (the file version is too new).

4. I received an err #8 in my Windows HotSync Log.

5. I received an err #12 or err #140 in my Macintosh HotSync Log.

6. I lost the activation code for my LandWare product. How do I get a new one?
 

Product Information

Product
 Pocket Quicken for Palm OS
 Pocket Quicken for Pocket PC
 Pocket Quicken for MS Smartphone
 

What version and build number of Pocket Quicken are you using?
How do I find this?

What version of desktop Quicken are you using?

For which country is your version of desktop Quicken designed?

System Information

Desktop Operating System
How to?

Handheld Model
How to?

Which operating system does your handheld use?
  How to?

Which OS version does your handheld use?
How to?
 

Feedback

Your Full Name

Your Email address

Subject

Detailed description and EXACT steps to reproduce the issue.

If this is a sync issue, please paste the sync log
from your desktop computer into the box below.
How to?

 

 


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