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Support Request Form
Please provide accurate and complete information to ensure that you receive an accurate and complete resolution in the shortest period of time. Response time is usually within one business day.
LandWare Support hours: Mon-Thu: 9am-5pm EDT, Fri: 9am-3pm EDT
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What version and build number of this application are you using? How do I find this?
Desktop Operating System Select Platform >>> Windows Vista Windows XP Windows 2000 Windows NT Windows Me Windows 98 Windows 95 ------------------------------ Mac OS X (10.4) Mac OS X (10.3) Mac OS X (10.2) Mac OS X (10.0 - 10.1) ------------------------------ Other How to?
Handheld Model How to?
Which operating system does your handheld use? Select Version >>> Palm OS ------------------------------ Windows Mobile 6 (Version 5.2) Windows Mobile 5 (Version 5.x) Pocket PC 2003SE (Version 4.21 or later) Pocket PC 2003 (Version 4.0 - 4.20) Pocket PC 2002 or earlier (Version 1.0 - 3.0) How to?
Which OS version does your handheld use? How to?
Your Full Name
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Subject
Detailed description and EXACT steps to reproduce the issue.
If this is a sync issue, please paste the sync log from your desktop computer into the box below. How to?
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